Refund Policy

1. Returns and Refunds

We offer refunds under the following conditions:

• Physical Products: If you are not fully satisfied with your purchase, you may return the item(s) within [15/30] days of delivery for a full refund. Items must be unused, in original packaging, and in the same condition you received them.

• Services: Refunds for services are considered on a case-by-case basis and must be requested within [7] days of service completion.

2. How to Request a Refund

To initiate a return or refund, please contact us at Refund@oretechau.com with:

• Your order number

• A brief description of the issue

• Any supporting evidence (photos/screenshots, if applicable)

3. Processing Your Refund

• Once we receive and inspect your return (if applicable), we will notify you via email.

• Approved refunds will be processed within [5–10 business days] to your original payment method.

4. Late or Missing Refunds

If you haven’t received a refund yet:

• First, check your bank account again.

• Then contact your credit card company or bank (it may take some time before your refund is officially posted).

• If you’ve done all of this and still have not received your refund, please contact us at Refund@oretechau.com.

5. Shipping Costs

• You will be responsible for paying your own shipping costs for returning your item.

• Shipping costs are non-refundable unless the return is due to a defect or error on our part.

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